Betsy Reynolds

Review of Biscuits and Berries Catering

So very disappointed. After all the hype and glam...

So very disappointed. After all the hype and glamour of this company I expected more. This was for my daughters engagement party. I felt like I overpaid for team B. I was assured that everything was going to be great, not perfect as things can happen, but I was shocked. First the team was 45 minutes late getting to the event for set up, 2nd thing the food . . .well let's just say Gordon Ramsey would not have served that food. It was cold and some of the things with bread were soggy. I am not sure where these people learned how to make a buttercream cake but it was awful tasting, it tasted like pur lard and the cake was dry not even washing it down with coffee helped. What's worse is the gal who was in charge that I started with didn't show up and there was another gal that took her place, she had a horrible attitude. She was rude to me until she figured out my husband and I were the one footing the bill. It has been two months and I have never heard from then again. They got their check and that was that. I feel like never got to say my peace. I am very professional when I speak to others in giving feedback. I feel that the money we paid was so not worth the service or the food. It was over priced for sure. I would definitly advise others to up on top of this company if you are sure you want to use them. Don't be so trusting, the food at the tasting was good because it was fresh and made in that moment at the party the food tasted like day old leftovers. Because they came so highly recommened I wasn't worried about the little red flags that happened before such as unacknowledged emails from our planner, to be fair it only happened twice. I followed up with a phone call. Then my stomach dipped when our guests began to arrive before our caterer. That was not in my plan. So a word to the wise - keep on top of them and if something doesn't feel right in your gut pay very close attention.