Melissa Cunningham

Review of Mainely Tubs

We bought a salt water tub and were told that it w...

We bought a salt water tub and were told that it was extremely low maintenance.
We had trouble after trouble, technicians were at our house every other month. Sarcastically I say we were shocked that the month after our warranty ran out, the technician that was called to our house yet again for the same issue, said that he had finally figured out what was wrong and the repair would cost almost $2000. This was the same issue we had had from the very beginning. We had it fixed and fought the issue of payment. Only after the bill was sent to a collection agency, we got our lawyers involved and the company conceded.
The repair they made STILL did not solve the problem.....for months we tried to problem solve on our own. We ended up going to another place to get the chemicals for the hot tub. From that point on, just from changing the chemicals, we have had not one issue with our hot tub. NOT ONE.
I would NEVER recommend Mainly tubs for anything.