J

Jackie S Yoon

3 years ago

Yesterday was my first time in visiting Blue Bell ...

Yesterday was my first time in visiting Blue Bell Inn Restaurant. I made a reservation and invited my friends for a special occasion but unfortunately, Blue Bell Inn disappointed in many ways....
I was ushered a table right next its entry area, so I had to ask a better location. The 2nd option wasn't good either but I took it to avoid ruining my evening. During the dinner, there was no professional services which made me surprise and uncomfortable during my entire evening there;1) all of foods came without the proper order nor right temperature; 2) Wagu steak was cooked more than I asked (medium well done but overcooked); 3) food tastes were just OK which another disappointment; 4) replacing forks and knives after courses changed were forgotten, so we had to ask them to eat our food; 5) bread basket was not served until I asked after waiting for a while even we didn't get bread which we asked for some refill 6) no refill service from champagne bottle...no one checked our champagne glasses for the refill, so we did for ourselves which was disappointed.
Overall......huge disappointment because all of the staffs; who provided services and meals to me and my friends, didn't do their basic jobs properly.

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