LaMonica Clark Review of Metropolitan real estate
Very poor at following up on rental search. I was ...
Very poor at following up on rental search. I was in a push to move. I found a home, viewed it and submitted an application I was told the final piece was the lease ledger from my leasing office. Metropolitan uses a third party to get this information and the third party never reached out to my landlord, then when I tried to have the leasing office call they kept placing the call on eternal hold, I called back to Metropoloitan and I gave the guy the email address for the leasing office again and she sent him the information expeditiously. Now when I first connected with him I asked what was needed but I also expressed that I needed to move out by 31 May I submitted my application about 2 weeks out and this final piece that he said he needed took them almost that full two weeks to obtain and had I not continued to call I never would have known that they didn't have the lease ledger or that there was a delay in getting the getting g the information due to the 3rd party fiasco. This totally forced me to resign a lease in the apartment at much higher rent than makes sense for an apartment and I now have to stay for a full year with this exorbitant rent and small space. After I was made to move into a different apartment.
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