It took 2 or 3 weeks for our bins to be picked up ...

It took 2 or 3 weeks for our bins to be picked up after we signed up with Panda. There was absolutely no explanation for it, no reason whatsoever. Anyone I have ever dealt with from Panda has been so rude and abrupt. They couldn't care less what your issue is with their service. Now they're going to start charging for the green bins....? The service they provide is bad enough, now they want more money?? I would love to switch service providers but Panda have a monopoly on my area which is a breach of competition law. The sooner that is resolved the better because I cannot wait to go with someone else.