I bought some laboratory products for a sum of mor...

I bought some laboratory products for a sum of more or less than 350 euros, I did this on May 30, and until today they only tell me that they will inform me when they know something about where my order is.
I have sent many emails asking for information or for them to resend the purchase and now they no longer answer. I had been shopping some time ago and never had a problem. Perhaps with the people who work now they are no longer efficient enough than they were before

I bought some products for a laboratory for an amount more or less than 350 euros, this is done on May 30th. And until today they only tell me to inform me when they know something about where my order is.
I have sent many emails asking for information or forwarded the purchase and now they do not answer. Some time ago I had made purchases and I never had problems. Perhaps people who work now are no longer sufficiently efficient than they were before