Cory Hildreth

Review of Starwood Hotels & Resorts - Th...

This hotel may look nice but the service is terrib...

This hotel may look nice but the service is terrible. The staff have no idea what they are doing and screwed up so bad on our reservation that they expected us to sleep 4 people in 1 king bed. And they had NO alternatives for us except go find another hotel. 2 of their elevators were not working so people were shoving into an elevator when the guidelines were clearly marked only 4 people allowed. The pool was too packed. They obviously opened before being fully prepared for the amount of people they booked. I would look elsewhere!