Update:

Update:

I decided to give Baked by Melissa another chance. I placed an online order for out of town delivery and it was delivery on time and in perfect condition. My daughter loves the cookies. I think the issue with the previous order is that they do not deliver on Mondays so you need to give yourself an extra day or 2 if you want it there by a certain date (ie birthday).

Think twice before placing an order for out of town delivery. I placed a cupcake order for my daughter s birthday a week in advance. I was contacted by Baked by Melissa to confirm the order details & delivery date and time at my daughter s university. I checked my account today to confirm delivery. There was no notification of delivery. I called customer service and after a lengthy wait on hold was told there was an order mixup with no explanation as to why, so no delivery just an offer for a refund. So much for a happy birthday.