Larry Gelman Review of Northtown Auto Service and Tir...
A+!!!
A+!!!
Modern technology skill coupled with old world honor, and integrity!!!
Transmision needed a rebuild and when completed, there was a minor, yet noticeable, intermittent pressure problem which took quite a while to replicate with North Town staff. Ed called several times following initial repair to ensure not only my complete satisfaction but also that the repair was "done 100% right." Car required return to shop 5-6 weeks later and transmission was taken apart and rebuilt with new replacement parts and returned to me working like a brand new vehicle (so far). Ed refused to allow me to pay for an additionally requested oil change and tire rotation for any inconvenience I experienced due to the first repair effort. North
Town is truly an alpha business! They understand the value of "making a customer and not just making a sale." I travel a long distance to access their service because I TRUST they do what they promise and they stand by their word. I am extremely impressed by their entire team, both in-house and those with whom they utilize as sub-contractors. Thank you Ed, Mark, Steve and the rest of your thoroughly professional staff. "I'll be back!"
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