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Mark Ramirez

3 years ago

I am a local and this is not a place I would bring...

I am a local and this is not a place I would bring my guests. The food is good, but the service is not. I am glad I requested to place my order immediately as I sat down because it would have added a whole other 30 minutes. I got my food promptly but they never checked on me after. I finished my food and had to wait forever to receive the check. Then I had to wait forever for them to swipe my card. I waited so long that a different waiter came and took over because my very own was never around. And even when he came back, his attitude was not what I expect out of quality customer service. The first time I went it was bad too, but I didn't let that bother me too much. Tonight was my second time, it was awful again. Doubt I will go back. I mean, I don't blame them. They deal with tourists all the time and that can be tiring. But it's a job that requires professional, quality customer service and that I did not receive.

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