Honestly, I was expecting more.

Honestly, I was expecting more.

Several waitresses that we had in the Pointe In Tyme were rude, specifically William and Deborah. Another tall male waiter misinformed informed us that the breakfast buffet was open late on Sundays, much to our disappointment and you showed up on Sunday for brunch and it was closed.

Housekeeping routinely didn't show up to our room until after 4 p.m., when they are already back from our day activities. One evening I had to call and request that they clean our rooms because it seemed that they had just forgotten about us. When we requested that the housekeeper fully clean instead of just coming in and dumping the trash, she got short with me and obviously couldn't understand what I was saying.

The first night we got here we were having issues connecting our phones to the Wi-Fi. We called the front desk and within five minutes somebody strolled up on a golf cart, came in and basically told us it was our fault because our phones or the problem. We promptly told him to get out of our room, call the front desk, complained and ask for somebody else to come fix the problem for us. This very nice man was able to fix our internet immediately.

We also had an issue with the safe being locked when we arrived. Brenda from security was awesome at fixing this for us.