Very expensive but not as classy as I would expect...

Very expensive but not as classy as I would expect. Rooms are old and worn. Dirty windows and not soundproof. Plugs are worn and outdated as well as their furniture. They promise a stocked minibar in every room but all we found were a couple bottles of water. The room service was very below standard, they did not even pick up the phone and they charge 140p for just a bottle of water or a regular coke if they did. Intimite dinner promises a romantic garden table and a 8 course dinner, but all we had was a 6 course dinner and a table inside the restaurant with no privacy (intimacy). Staff is friendly and the food was very tasty and excellently presented. Breakfast was a nice buffet but tea and coffee is something u need to order, if you can find a waiter. Juices tasted like powder drinks and are not made from fresh fruits. I feel this hotel is nice but does not live up to their price range.