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Allison Spensley

4 years ago

Salesman, Matt Weaver, came to my house 11 days ag...

Salesman, Matt Weaver, came to my house 11 days ago and was your typical salesman. He said jobs were taking 3-4 weeks but my situation was "the worst he had ever seen" so he would move me to the front of the line. I should have heard from him within in a week and I was to call him with questions. I did call him. I got a text back saying he was in a meeting and I never heard back. Someone from the office, Christian, has been completely unreachable. She calls me when I'm at work and when I call back she is never there so I have to leave a message. This is ridiculous and bad customer service. I am not looking forward to continuing business with them and at this point I would not recommend them to anyone.

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