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Damo butt

3 years ago

Fab hotel, we enjoyed our stay at this hotel. Spot...

Fab hotel, we enjoyed our stay at this hotel. Spotlessly clean, Food excellent, breakfast fab. Room and facilities were excellent just 1 problem the pillows were too soft for me even with getting an extra 1. The bed was so comfy.
To the entire staff well done and top marks ye were so friendly its a credit to the hotel management should be proud of ye , the guys in the leisure centre well done so polite and friendly too.
The hotel is nicely situated in the city centre which I liked.
I have 3 matters that should be addressed in my opinion.
The hotel had excellent covid policys in place, but lacked where a small percentage of customers were not wearing masks while walking around the hotel public areas, this needs addressing.
2. the car parking is a bit pricey for guest at the hotel, yes I know its a city car park but it is the hotel car park which makes a difference 9e a night is a bit of a rip off im sorry to say.
3. information on the hotels covid procedures for the room hygine policy should be displayed in the rooms just so the guest knows that the rooms are not cleaned for ur stay and that you have to ring for towels etc for the room.
Other than that an excellent hotel and will be back, but with my own pillow.

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