So tired of poor customer service i went to this l...

So tired of poor customer service i went to this location for the first time and they messed up my order for a pizza i was in the hospital caring for my father it was late and they said they wouldn't refund me at all unless i gave him the pizza back and to do so i would have to leave my dad by him self so not going to happen. They offered to remake it but its 11:45 at night who wants to wait wheb they can just offer a credit?