kristin kruse

Review of Sherman Dodge/Schaumburg Jeep

I visited the website prior to visiting the dealer...

I visited the website prior to visiting the dealer. I found a car I wanted. The online price stated that was the total price. When I went to the dealer, I test drove the car, which I really liked. The salesman asked if the numbers were right, would I buy it. I said yes. I did let them know I didn't need financing thru the dealer, which I found quickly they don't like that. I was asked what % I could get. After telling him, he said I must have good credit. Then the salesman went to talk to another gentlemen, he came back with a piece of paper, that had the priceing. Te price that was listed online, plus over $1600.00 additional charges. I questioned the charges, and was told it was for reconditioning and handling charges. These additional charges were NOT listed online. After going back and forth, I agreed to pay $150.00 more as I wanted the car. I had been been shopping for a car for 2 weeks. I needed a car as my car was totaled due to an accident. I still feel I was screwed. I will not be back there to buy a car ever again.