William Verity

Review of Manetto Hill Animal Clinic

Let s see where do I begin... it all started where...

Let s see where do I begin... it all started where we were called and told multiple times that we needed to provide them with proof that they (our cat) had been examined by a vet before they could sedate her which isn t a problem except we had to get called again within twenty minutes to be told that the vet apparently insists that they have to be examined, and charged, even though we were just told that they accept other vet s examinations. Not only just that but upon going to pick up our cat, the lady at the desk who is new said she wasn t sure about what should be simple policy that anyone at the front should know when we asked her if that was a normal policy to require examination for a new pet at the hotel. This place needs to seriously reevaluate itself and make sure its employees know what is going on and what their policies are. And on top of all of that they messed up how we requested to have our cat groomed. Seriously disappointed seeing how we were recommended to come here.