As a professional man, (Medical Provider) at a loc...

As a professional man, (Medical Provider) at a local practice in Jax yet not myself being "from Jax", I had been hearing for a few yrs that Moore Buick is by far the best dealership in Jax. Years ago in 2004 I had bought from Moore Buick, but my sales guy retired and I ended up buying my last vehicle from Raleigh after my cars were destroyed in the Tornado of 2011.
This time, I made a very bad mistake at first. I went to another local dealership. Stay clear of Marine Chevy, if you want to be treated respectfully, honestly, and not have games, as I absolutely was horrified to endure, and horrified is the correct word.

But it gave me the opportunity to really compare the two experiences. I left the Chevy place absoutely insulted by their behaviors, took the night to regroup, and realized, forget the Chevy Car (that has super low warranty coverages anyway), and go check out Buicks. I am SO GLAD I did it! As stressful and exhausting as car buying can be (plus not of any help it was over 100F outside ha!)... I went on over to Moore.

What a AWESOME TEAM!! I do mean team! I had the assistance of many people through the process of getting my credit approval and the vehicle (right vehicle) picked out for "My" needs! They actually went above and beyond!

At Moore Buick, they worked with me, addressed ALL my needs. When they realized I really "need" heated seats all of the back of the seat due to my spinal injury... when we found the right car, they are installing the heat in for FREE! New heated full back seats being added at NO costs! They didn't raise the price and then say it's free. No. The price was already the price, then they added in the seats for me!

When they heard I drive a lot for work I do in other counties/regions of NC and often conferences out of state...they ADDED another 10K miles of bumper to bumper coverage, at NO additional costs as well!! The 5 yr/60K mile coverage BUMPER TO BUMPER warranty beats a Chevy's very questionable 3yr/36K. I did wonder why so low on a brand new vehicle if you trust your product? I Computer Brains in cars means you NEED a good Warranty! And Buick/Pontiacs do that! Moore gave me additional on top! So with that 10K added my higher driving miles will not run my warrenty out so fast!

This team of extremely professional, relaxed and friendly people, where absolutely a fresh of breath air from what I had contended with before! I came home with the new vehicle yesterday early evening. I was also given a few interesting rebates. They will be installing the new heated seats by appointment and I'll have a lender for the day while they do so.
I simply can't thank this team enough for all they did for me yesterday! They understand that we don't all have the same needs, situations,, etc. and they are not afraid of "Work"! They worked to help "Me" as a individual! And they "Listen"! Many dealerships over all do not really "Listen" Terry my sales lady listened as did the rest of their team of "Professionals"!
I HIGHLY recommend anyone who is shopping in Jax for a vehicle, go here first! If they have what you want/need, they will do literally what is needed to make you comfortable and feel as a customer should feel! Thank you to the entire Moore Buick Team!!! You all truly have earned your reputation in this town as the best!