R

Rick Menard

4 years ago

Great job by Kyle & Ryan, 1st of all I called afte...

Great job by Kyle & Ryan, 1st of all I called after 6pm and was pleasantly surprised to get an answer, by Ryan the owner no less. Ryan quickly set up my app't and sent a confirming email--all this never happens with the bigger guys. Kyle showed up as scheduled, explained everything about my garage door as he did the safety inspection, demonstrating exactly what might need repairs beyond the obvious broken spring. I found Kyle's suggestions helpful and constructive, not a forceful upsell that you might typically get in these scenarios. Work was completed quickly, professionally and neatly by Kyle as i stood by as an interested spectator.
I liked that the billing was all electronic, Kyle pointed out they are a "paper-free" company, and as soon as I signed off on the invoice on Kyle"s tablet I had the receipt in my email. Great Co. & Great people in my experience.

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