Irena Snefjella Review of California Science Center
Had an extremely negative experience with a staff ...
Had an extremely negative experience with a staff member today, which left me very shaken and seriously questioning whether I will return with my son. "Nettie" who was working in the childrens' toy room, forced us to leave because we had apparently entered through the wrong door... I understand that it was intended to be the exit (first time visiting, so I missed it), but it was first thing in the morning, the kids' area AND the entire exhibit outside the kids' area were completely empty, and the two doors were right next to each other. There was no conceivable reason she couldn't have said "please just use that other door next time." My toddler had run in ahead of me and started playing, but she got in my face and made me pick him up kicking and screaming, and literally go back out the door we came, stroller and all, and come back in through the other door RIGHT NEXT TO the first. The doors were the same; the exit had no special feature. It took a long time for my son to stop sobbing, and calm down and recover from the upset. May I repeat that the doors were right next to each other, the room and larger area were completely empty, we were inconveniencing no one, and there was no logical reason for us to use one door over another. Her decision to go on an arbitrary and completely senseless power trip ruined our day's experience.
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