Did not meet their deadline (after altering it ser...

Did not meet their deadline (after altering it serveal times) and was without cake for most of my birthday. Mad Cakes dealt with this situation very poorly with poor customer service with unprofessional comments including 'why would a 21 year old be bothered'. When cake arrived it not 100% satifactiory with polystyrene keeping it together and it did not fully follow the brief. it's the only cake we had so had to deal with it, but it has created an upsetting situation on my 21st. My advice? Avoid.