You are the worst "professional" company I ever wo...

You are the worst "professional" company I ever worked with. This is the second time in a row that you make me drive 20+ miles to pick up an order that was not ready or it was all messed up. There should be a better alternative than a lame people like yours.
20x30s? This confirm that you do not even know what customers are ordering. I order 20x24s and now that you are blaming "the customer" for your mistakes because I did not want to pick up "half of the order" when the lady in charge of my prints did not told me anything, that confirms your professionalism. Keep on doing what you are doing.
Thanks you very much.