High pressure lying dealership

High pressure lying dealership
First of all, I normally only leave reviews for extremely great service or extremely poor service. Unfortunately, this is for the latter. Mayfield Common Toyota is just like any other high pressure, lying, car dealership. I ve been emailing with one of their salesmen about a Tacoma over the course of a week and was given the promise of a price match to any other dealerships. I even asked if they would honor the no GST promotion during the Zero Event (where you don t have to pay GST). The salesman didn t know about said event until I sent him the link to his website. I guess that should have been my first red flag. Having agreed to this all in writing, I went in ready to purchase, spent several hours of my day, test drove, etc... only to have the sales manager come over and say No, you will have to pay GST if you want the price we offered you. They claim to be the best Toyota dealership in western Canada, and upon making a trip there to purchase my dream truck, I thought they were. I was given very kind and professional service over the phone and via email. However, the buck stopped there once I was in the door. So unfortunately for them, the bucks stay in my pocket as they were not true to the price their salesmen offered even though it was given in writing. I will be buying elsewhere(unless they honor their price) as I cannot morally support a company that will not stand by their word.

This is why they are just like any other typical high pressured dealership:
1. Agree to great price to get you in the door.
2. Go back on their word to PRESSURE you into a higher price once you are present.
3. Assume you will pay more once you ve test driven and touched the vehicle you re interested in.
4. Are not well researched in the promos they are offering.
5. Apparently, have hidden loop holes with their promos sound better than they are.

Very, very disappointed. Typical high pressured car dealership.