I Wait over 2 months for appointment to bring car ...

I Wait over 2 months for appointment to bring car in for servicing. On day of I sat in waiting room for a ride back home for over an hour. Not bc they were to busy, but bc I was skipped over and had multiple people whom can in after me leave before me. I had to walk out front twice and ask them not to not forget about me getting a ride 5 mins up the road. They still did not look at my car for another 3 days and when they finally did they fixed it in an hour. Only to find out it didn t fix the issues I was having which I specifically asked about and the mechanic assured me it would fix it. Called 2 days in a row to figure out when I could bring it back and was forwarded to my mechanic who never answered or returned my voicemails. So I drove it up there myself and they took it right in and diagnosed it the next day as needing a new alternator. He quoted me at right under $700 and this included their friends and family discount. I called around to a number of different auto shops and the max I was quoted was $350 for the exact same job. What an insane dealership up charge!! I was offered no compensation for the first $378 I spent on my car that took my fix engine light off but had absolute no effect on the huge issues that are plaguing my car.