Bait and switch, rip off, simple as that. To be fa...

Bait and switch, rip off, simple as that. To be fair this is not to speak of their quality as a dance school or their facility. I've never been there so I can't speak to that.This is to speak of their bad business. we bought a 6 pass to their open gym. Little did we know that we wouldn't be able to use it on the weekends (when we're actually home to take the kids, like most families who work Monday-Friday). So this is definitely our fault for not realizing this before we bought it although when my wife bought it I doubt they advertised when you can or cant go. However, my wife was home a couple of Fridays so they were able to go then. I was left with 2 passes and thought it would be great to take them on President's Day, as their day care was closed and I stayed home with them. I was pleased to see on their schedule "Open Gym - Unplugged". I called to confirm this is happening, only for the girl to inform me that this is not the usual open gym, but this one is WAY cooler with a live musician. Excellent, I thought. But then she continued to inform me that this is not the regular $15, since they have a musician this is $20. So since I had the pass with $20 credit on it (for open gyms) I said that I'd be happy to pay the difference. Unfortunately, she said, I won't be able to apply the credit from the regular open gym to this special one. WHY?????? Isn't $20 for this the same $20 for that??? I wasn't about to pay $40 (2 kids) to a place I have $20 credit to! If I was flush with money maybe I would, but unfortunately, we're not. I'm all for capitalism, but this is simply bad business on the part of the ownership. Such a rip off!