Kathie Napoleon

Review of New City Nissan

TERRIBLE EXPERIENCE!!! They don't care about the c...

TERRIBLE EXPERIENCE!!! They don't care about the customer, they just want your
money! Wanted to trade in an older model Altima for a newer used model. Went thru trade in/finance and were happy to take one home.
OH NO...they call back the next day and say that they can't finance the loan. Bring the car back or pay more $$ for a new car that they can finance. How F*#!!'d up is that!
How could the sales team and finance dept close a deal with us quoting a 72 month loan pymt knowing that "btw" used cars can only go 60 months? How inefficient! They kept trying to put us in a 'new' car and offered nothing else.
Unwinding a deal is unheard of! Unprofessional! Shady deals! Wasted my time, lost out on work, mgt doesn't call back!
NO ONE SHOULD EVER DO BUSINESS WITH THEM!!! NEVER! NEVER!