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We travelled to Chicago to buy our son a car becau...

We travelled to Chicago to buy our son a car because he found the perfect "Unicorn" with every option he wanted in his preferred color, perfect trim package with very low miles in excellent condition, at a decent price. He was looking for this specific car for a year. He found 2 of them on the internet but both sold the same day they went on the market before he could call about them. I have to admit, I am a huge skeptic, it seemed much to good to be true. We researched everything he said he found, spoke to the salesman, the manger and researched the dealership. Everything checked out. I love the city of Chicago, so my wife and I said we would go see this car. We drove up met the sale team and they were very professional, courteous and welcoming. They were understanding of our long drive, and made us feel very comfortable. The salesman was very prepared. He even came in on his off day to deliver the car to us. We previously discussed with the sales manager that if everything was as it appeared in the pictures that we would be purchasing the car. The car was perfect , everyone could not have been nicer and more professional. The sales manager went out of his way to fix a minor tire problem and get us on our way. The finance manager had everything prepared with our bank on our arrival so things could not have gone smoother. I could not recommend my experience with this group of guys that we dealt with at Howard Orloff Volvo in Chicago any higher; right down to the guys who were operating the car wash when we left. The car looked like it just rolled off the assembly line. Thanks again guys.

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