Matthew Coker

Review of Adorama

I ordered a Nikon z6 from adorama to photograph my...

I ordered a Nikon z6 from adorama to photograph my son's homecoming from the NICU after 79 days. The package arrived on time but missing the camera. The box contained the accessories and a lens for a Sony e-mount that I did not order. Customer service was a joke. They would not offer anything to fix the mistake in a timely manner. They only offered to speak with the warehouse on Monday (it was Wednesday) after the Passover holiday. This alone is understandable given the holiday. However, they would not guarrantee shipment of a new camera until the warehouse could "locate" my camera and would not offer faster shipping. I ultimately opted for a refund and bought the camera locally. This was my first time using adorama after many years ordering from B&H without issue. They obviously won't be getting my business again. Save yourself the hassle and order from B&H.