Gibson Tilley

Review of Notables Restaurant

Two stars for the languid attempt at a quality eat...

Two stars for the languid attempt at a quality eatery. Having eaten at NOtabLE on four separate occasions, each sequentially more lacklustre than the previous, it seems this restaurant is failing to recognize and address it's shortcomings.

One the first three occasions, my colleagues and I marinated in a smoky burnt chicken fat atmosphere while I left confused as to how my $100+ meal left me feeling unsatisfied.
In my last dining experience, with a large group and a total bill of $900 - some of the dishes arrived cold, we endured extended periods without our server checking experience quality and a general attitude from our server which was that we were "second best". Little to no effort toward a positive dining service exhibited by our server, it seemed we should be considered lucky to be a customer of this group.

Upon receiving the bill, there were numerous mistakes, including a $125 overcharge which was simply brushed off as a simple clerical error. Had we not caught this overcharge and questioned the integrity of their billing process, I'm certain we would've paid the total without second guessing. NOtabLE's policy of an 18% addition to the final invoice to large groups, we felt that the service did not warrant such a gratuity, yet were required to pay it regardless of our reflections of service quality.



There are many other highly rated establishments who take customer service seriously - NOtabLE isn't one of them.