Richard Pickard

Review of BMW of Mountain View

I went to have my wife's 2001 BMW 325 ci serviced ...

I went to have my wife's 2001 BMW 325 ci serviced for a recall notice that we received relating to the driver's side airbag. The signage at the dealership was terrible. It took me ten minutes to find the service department. The service person was great. He met me as I drove in was attentive, answered my questions and provided the car back to me in a timely manner. It turns out that my wife's car did not need the recall service at all. So this visit was a waste of time. They did however wash the car.

Rich Pickard