Giovanni Leonardo

Review of Fieldstone Association Managem...

My experience with Fieldstone.

My experience with Fieldstone.

I have been involved in my community association for several years now, as volunteer, and now as HOA President of Nichols View Subdivision in Suwanee. Honestly, for the first few years, we were not receiving the support we expected, for that, I can relate to some of the low ratings posted here. The lack of communication and prompt response to our inquiries was an issue.

However, earlier this year, management has made a drastic improvement, and it started by hiring the right people/property managers. Our community was blessed to have been assigned Ally Venable as our property manager. Ally has been fantastic since day one. It's like night and day in comparison with previous rep handling our community. Our community is very satisfied with Fieldstone and specially Ally for her commitment to be on top of all projects and quickly helping us solve issues we faced. Ally has demonstrated true professionalism and customer service to the highest level. She has even answered our email during after hours although we don't expect that from her.

Keep up the good service Fieldstone and Ally.