Fred Linehan Review of Prestige Jayco
I purchased a 2017 Jayco Starcraft from Jayco Geel...
I purchased a 2017 Jayco Starcraft from Jayco Geelong early March 2020
Jamie the salesman approach was fantastic, we was very relaxed and knowable about all vans on site, there was no pressure just a relaxed conversation and detailed roll out of the van, negotiations was a pleasure to do, we spoke about price and had the price confirmed in 10 mins, no hassles no trying to increase price with sneaky sales pitches, it was a pleasure , Thank you Jamie.
Time to pick up our van and the pre delivery was fun and enjoyable, the detail that went into showing us exactly how all items on the work works was perfect.
When we got our van home we opened the fridge and noticed a strange smell, Rang John from warranties and he said bring the van back so they can investigate, no question no hassles, van went back to find the source of the smell, while it was there a part in the fridge was found to be defective, Jayco rang and told me my van will take a bit longer as they have found another problem and will take a little time for the part to arrive.
Part arrived was fitted to our fridge smell was gone and no charge.
We brought the van home and after about a week we noticed water marks on the pelments, Rang John again and he asked if i could take a few photos, after sending the photos John rang and said bring the van so they would re-seal both side of the van, no hesitation.
I took the van back they re-sealed the van removed stains from pelments rang me to pick the van up.
My experience with Jayco Geelong has been exceptional, from the sale to warranty they have never once tried to get out of fixing my issues, they respond by saying when can you bring it back.
5 Stars from me, i reccomend Jayco Geelong and all their team to every one,
Keep up the good work
Cheers
Fred Linehan

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