Terrible experience. arrived at 5:00pm. waitress...

Terrible experience. arrived at 5:00pm. waitress was pleasant. ordered drinks and food for the kids and wife. I hadn't decided yet. Drinks and children's food arrived quickly. She took a bit long to come back and getting order. still reasonable. placed my order. By 6:15 still no food for wife or I. No apology or explanation. cancelled order and left hungry. waitress acted like we were being unreasonable and closed our tab before the manager even arrived. Manager was apologetic but too little too late. This was our third attempt at this restraint with similar service. we will go to Winter Haven or Brandon but will not dine at the Lakeland Red Lobster again