Worst place ever, after reserving the room I had t...

Worst place ever, after reserving the room I had to wait like 45 min, because "the computers were down, " then finally went up to counter they tell me my reservation wich I made through EXPEDIA.COM was not reserved for that day. If I wanted to stay, I had to pay again. My phone was dying so I needed to charge, and my 3 and 4 year old were waiting all this time. I also had to charge my cell so I just paid again, so I could call to cancel first reservation. I got no receipt, later on like 2 hrs later she knocks on door sayin g we have to get out because we were smoking and there was a non smoking policy, and threatenn to call cops. We had just gone inside room after being in pool. She would not let us close door since she was blocking it, so I could chane my kids or me. Less than three hours of stay, I spent almost 500dlls on room charges $89 (twice), plus $250 for "smoking" in the room, where smoking in the hotel is prohibited, and I had signed the receipt" Never got one or signed any.