We had a bad experience at Fort Mill Ford. They ta...

We had a bad experience at Fort Mill Ford. They take every opportunity to bill diagnostic charges that are not necessary. Goodyear diagnosed our problem (bad PCM Module) with a 1 hr. diagnostic charge ($125) but could not repair because it required Ford to program the new part. Fort Mill charged 3 hrs. diagnostic charge (over $400) to come to the same conclusion. Once new PCM module was installed, this resulted in the AdvanceTrac light on the instrument panel staying on. This was the first time this had ever happen and we figured it was related to the new PCM module. Fort Mill wanted to charge another 1 hr. diagnostic charge regarding the AdvanceTrac rather than contact Ford Tech Support for help. We refused to pay. They finally contacted Ford. When we went to pick up the car, you guessed it, the AdvanceTrac light was still on. They called Ford again and it was finally fixed. It was all about properly reprogramming the new PCM module. How long did they have our car? Over 2 weeks. We were not pleased.