M

Call me a stickler, but I can only give 3 stars be...

Call me a stickler, but I can only give 3 stars because of the horrible website experience. I rate the product as 5 stars, the website as 1 star, the overall average 3. If this were 1997 the website would be awesome, but it is 2018.

Lacking is the ability to modify your policy online, so if you are a luddite and still actually like talking to people on the phone you would probably give them 5 stars. I like being able to play with my coverages and add/remove vehicles to observe the impact to my policy while deciding if I want to purchase or sell a bike.

I did have to make a claim last year and my premiums did not go up, and the settlement was pretty quick.

All-in-all a great value compared to what my auto insurance provider wanted to insure my first motorcycle -- been here ever since.

Comments:

No comments