I had my laptop hard drive replaced at DHE. They ...

I had my laptop hard drive replaced at DHE. They were recommended by Sony Extended Warranty customer service. Everyone I dealt with there was friendly and competent. I asked them lots of detailed questions not only about the laptop they were fixing, but two other computers that I use. They gave excellent guidance on everything I asked about. They went over and above what the needed to on the replacement of the hard drive. They gave me a faster hard drive vs. what was covered by warranty, and they also installed all of my software for free which was also not covered. Net, they were smart, friendly, competent, and went the extra mile. I think they fired the people who got the previous bad reviews.