Upon entering the room, it appeared to be older bu...

Upon entering the room, it appeared to be older but clean. Once I went into the bathroom, I noticed hair on the floor from the previous traveler. This really grossed me out. The walls are paper thin as we could hear people up all night across the hall as well as a crying baby. The smell of marijuana made its way into the vents in our room. When this was brought to the attention of the lobby staff at 2 am, nothing was done about it. No one came up to check it out. My boyfriend called down to get some water sent up to our room as all the vending machines were out of water. When the water didn t arrive after an hour, we called again. The gentleman at the desk then told us he was the only one down there and couldn t bring us any water. Upon checking in, we were told the front doors would lock at 7 pm and we would need our room key to enter the building, however the doors were never locked and frequent visitors were hanging out in the front and lobby looking for trouble. I felt very unsafe and felt my concerns and requests were ignored. Next time I ll stay at the Hilton garden inn across the street.