I hate to even give one star. This company is comp...

I hate to even give one star. This company is completely and utterly useless! I'm so disappointed that my healthcare provider decided to sign a contract with them. I don't understand what's so difficult about transferring medical records. My former doctor's office, my new doctor's office and I have been trying since January to get them to transfer my medical records to no avail and it's March! Still nothing! I very seriously doubt it takes nearly 3 months to fax a patients records. I can't even get a supervisor or manager on the phone to discuss the issue. Absolutely ZERO customer service. I need MRO to do their job so that I can see my new doctor! I would also like for a Supervisor or Manager to respond so that we can resolve the issue. Healthcare providers are better off without useless MRO Corp.