I worked there for one year and 6 months.. Grand C...

I worked there for one year and 6 months.. Grand Circle does not value the employee they overwork the employees and set unrealistic expectations. Mandatory weekly overtime from 4-8 hours... Overwhelming and hard to assist customers on call when everyone is breathing down your neck, timing how long you are in the bathroom to about how long you should talk to the customer (unrealistic goal) but find a way to assist them with why they called in and also get your metrics out of the way like asking for TPC etc etc. Very stressful environment. theirs a difference between a fast paced and GCT.