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Kendall Howard

4 years ago

First of all, we arrived to the hotel around 5:30....

First of all, we arrived to the hotel around 5:30. Got our hotel key with a free glass of wine. Was happy for 2 minutes before getting to the room and it not opening. Slight inconvenience right, no problem! We go down stairs and get moved to a whole other room on another floor. Try to open the door and the key doesn t work. Have to go all the way downstairs to let them know. Meanwhile, we have a birthday dinner to attend at 6:30 which I let the front desk know that we need to get ready ASAP. Takes about another 10 minutes before I m handed another set of keys. We go BACK up the elevator to our room and the door doesn t open. I call the front desk because at this point we both are so angry and upset. The lady comes to our floor about another 10 minutes later with keys that could actually open the door.

The room looks decent. The bed sheets are so thin. The shower was another HORRIBLE experience. It didn t drain properly which left water up to my shins. The water pressure was TERRIBLE.

The room was $104 with tax and we stayed one night. I will never stay here again. I would give 1/2 a star if I could.

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