Incredibly rude staff at the Berlin Hauptbanhof st...

Incredibly rude staff at the Berlin Hauptbanhof station. If you can avoid interacting with the ticket salespeople, do so. Instead, follow my advice and show up 30-45 min early for your train out of Berlin, and talk to the people at the information desk (who cannot sell you tickets sadly) who usually speak more English and who don't go out of their way to be phenomenally rude. The ticket salesperson we interacted with not only spoke rudely about us in German to her colleague, but then lied when we asked if we needed to do anything else to get tickets after we missed our train. We then had to go back later to purchase tickets, because she had not sold us any. We purchased tickets from the other woman she had been talking trash with. It made me grateful to leave Berlin.