Candace Conley

Review of Direct Auto Insurance

Omg this place is utterly ridiculous its a SCAM th...

Omg this place is utterly ridiculous its a SCAM they full of it rude as hell no customer service skills they talk to you with attitude not helpful at all when you call they leave you on hold 35 mins then send you to voicemail first they gave me someone else valuation vehicle report and estimate we had the same car but different years then im telling vanessa this is not my paperwork she gon tell me oh its just estimates nothing important really tho how is it not important i need the correct paperwork to my car which lead me to believe its some fishing bs goin on.. they gave me a 9,000 estimate to fix my vehicle in which i found out that the car is totalled i had another body shop to look at the car which also said the totalled smdh i don't see how this place is still open business but hey i guess you don't find out how they really are until yo car is in a accident i definitely learned my lesson with this bogus insurance company i hate i had to give one star smdh