Customer Service is #1 here. I ordered my Enlight...

Customer Service is #1 here. I ordered my Enlighten Accomplice about 10 weeks ago, knowing that the expected ship date was within days of my planned hike. I was told to call periodically to check on the status of my order as they were in the process of speeding up production. I did call twice over the last few weeks and the employees were more than happy that I called and had my answers within minutes. To my surprise, my bag arrived 3 weeks early for my trip!! I have not used my new accomplice in the wilderness yet; however the quality of workmanship seems to be high! Thank You Enlightened Equipment.