Libby Kowalski

Review of DPCI - NYU Langone Medical Cen...

I sent a check to cover a payment of a procedure.....

I sent a check to cover a payment of a procedure....one day. They cashed the check and credited my account The next day I sent in another check to cover a different statement/procedure. The number on the check was the NEXT check number in my checkbook. They cashed the check, according to my bank, but did not credit my account and have to date been unable to find the payment and cannot give me any explanation except to send me to yet another department. Then they sent me to a collection agency because they said I did not pay my bill. So I paid it by telephone with a credit card. Hence they now have TWO payments for the same procedure and can't figure it out on their books. Their bookkeeping sucks. And I will not return to THAT place as I received not only NO satisfaction, even thought I could provide bank records of the check payment... I got the run around and was treated as though I was in the wrong! How can I be in the wrong when I PAID the bill TWICE and can prove it with bank records? BAD!