After reviewing the information available on Googl...

After reviewing the information available on Google, I was scared when Huawei got me a shipping label with Future Tel as the receiver, who was gonna repair my device. There were so many bad reviews about this repair vendor. But.... What am I gonna do? This is where Huawei requested me to send to in order to perform an in warranty repair. Fine, I shipped my device out on Wednesday, they received it on Thursday. After that, I can check the repair status on their website. They took action very fast. Worked on my device right after they received it. Shipped it back to me on Friday. And I received it on Monday. I am very happy about how fast they take action and the repair was nice. No scratches. Like new.

The only complain was that they need to improve the way they pack. They shipped my phone back without any protection, the phone itself was rolling inside an empty box...No cushion, nothing... this is the reason why I gave 4 star only.