If it was possible to leave 0 stars, that would be...

If it was possible to leave 0 stars, that would be the score. We ordered an American Fridge Freezer . The delivery team left us with the fridge not plumbed in, the door handles not fitted and the water supply cut off for the night. They left us promising that it would be rectified first thing in the morning. At lunchtime I called their customer services who had no record of this and no idea that we were left without water. Eventually they sent someone out and rectified the plumbing issue but left us with uneven door fitting on the fridge. I asked for a partial refund of the delivery charge and was told ' the fridge has been delivered hasn't it?' ...so no refund was offered. Sadly I had ordered a tumble dryer at the same time ( I should have cancelled this order). They appear to have forgotten that I had ordered the dryer and I had to prompt them to find the order and arrange delivery. I called their Customer Services Manager and relayed the whole sorry tale. She promised to investigate and come back to me. No call has been returned after over a week. We had dealt with Marks Electrical before.... Never again !!