Alex and Vikki Chilli reviews

Review of Guoman & Thistle hotels

Staff were friendly, apart from one young lady at ...

Staff were friendly, apart from one young lady at breakfast who didn't look like she was a morning person. Not saying a word but nodding her head to get me to follow to a table, a little odd but hey.

The room I had was possibly the furthest it could be from the lifts, a good 2 minutes walk, which made nipping out a bit of a bind. But it's a big hotel and someone had to get that room.

Bed was comfortable, room had everything you would expect present, although it did look a little worn around the edges. Could probably use a refresh as it was a little dated. Towel rail heater wasn't working and there was a volume dial in the bathroom which I couldn't figure out why it was there.

During the epic march to and from the lifts, I noticed a cupboard that had been broken into at some point in the past. Rather than replace the door, it just had a padlock and hasp put on there. Doesnt inspire confidence that your room will be secure while you're out when you see that.

I'd stay again if I needed to visit the area, comfy and a little worn around the edges, just like me.