J

Josh Flamm Realtor
Review of MBody Yoga

3 years ago

Buyer beware. I am truly ashamed in the treatment...

Buyer beware. I am truly ashamed in the treatment that Dawn(the manager) and Leah(the owner) gave my wife. She signed up for the yoga instruction class. When unforeseen medical issues hit our family, we called the studio and kindly asked to speak to the owner. She was on a "yoga" retreat in Mexico and elected not to call us back for another 2-3 weeks. Likely having a good time with our hard earned money We asked them to refund the $2400 after my wife attended only one class. They had already kept the $500 non-refundable application fee. They told us that they do not offer refunds under any circumstances once the class begins. They did say that she could take the class another time the following year which was gracious of them. We in turn asked if they could keep the $2400 of our money and apply it to future dues at their studio for regular yoga classes. Again, Leah told us no and came back with her same rehearsed line of "no refunds" etc. She is terse and rude and I am truly ashamed to call her a fellow American. Their only aim is to take your money.

Dawn. This is false advertising as you are acting in the capacity as the owner which you are not.
Ostensibly, your comment is designed to act like you are willing to come to some sort of agreement between us, however it's merely designed to save face for the people reading. I called in yesterday as you suggested. We were talking about your "no refund policy" and I once again suggested you take my $2400 and apply it to my wife's dues so she could continue to practice yoga there like the 15 years prior. You then told me you'd tell the new owner Leah of our conversation(I've still never been able to talk to her like she is some magistrate that cannot be bothered with a peasant like me). You then abruptly hung up on me. Again. BUYER BEWARE! The sentiment of this studio is to take your money. They could care less about anyone's mental well-being.

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