I've been involved in over a dozen vehicle transac...

I've been involved in over a dozen vehicle transactions - New & Preowned. From Dealerships that claim they are the best in radio/tv/print to small independent lots. Never have I been so impressed with a Dealer, but Brian Lamb of DCH Toyota Simi Valley earned my respect from the get go. I visited and contacted about 10 dealerships in a 200 mile radius to find this specific model SUV. From my experience, I'm very skeptical and guarded. Brian picked up on it, but was always very friendly, respectful, never pushy and answered all of my questions. I travel very frequently and so the transaction duration from first contact took over a month. Many other Dealers would be put off or could have ignored my sporadic inquires. But each time, Brian would chat as if we spoke an hour earlier. My family and I had a hectic schedule so we arranged an appointment for paperwork and sign off to be done quickly. There were no surprises when we arrived - the vehicle was in detail, we filled out the paperwork, got the TFS credit approved, through Finance without any pressure and into the vehicle for the tutorial. Thank you Brian, you are the epitome of goodness in a sea of sharks. If you think this review is fake, reach out to him and experience the difference yourself.